TCP Ping monitor

Know the second a host stops answering

PulseStack opens a TCP connection to your server on a schedule, confirms it is reachable and measures how long the handshake takes. When it stops answering, you hear about it before your customers do.

Ping monitoring is on Starter and up, from £9 a month with a 14-day trial.

Live TCP connection attempt - exactly what PulseStack does on every check.

30s
Fastest check interval on Pro, Team and Enterprise, 60s on Starter
9
Monitor types in one account, ping is one of them
8
Native alert channels, from email to PagerDuty
£9
Starter plan a month, where every monitor type unlocks

A host can go quiet without a single error page

Ping monitoring watches the layer beneath your website. When the box itself falls off the network, there is no 500 to catch and no log line to read. Here is what that silence tends to cost.

01

Database server drops off

The application server is fine, but the database host stopped answering. Every request now times out and you find out from an angry customer.

02

A reboot never came back

A routine patch reboot hangs on boot. The host is powered on in the console but unreachable on the network for hours.

03

Firewall rule change

A well meaning change locks the port shut. Traffic silently stops flowing and nothing in your app logs explains why.

04

Provider network blip

Your host is healthy, but a routing problem at the data centre makes it unreachable from the outside world.

Live in under two minutes

No agent to install and nothing to run on your server. Point PulseStack at a host and it starts checking from multiple locations.

  1. 1

    Add a host

    Enter a hostname or IP address and the TCP port you want to watch (port 80 by default).

  2. 2

    Pick an interval

    Check as often as every 60 seconds on Starter, or every 30 seconds on Pro, Team and Enterprise.

  3. 3

    Let PulseStack confirm

    A failed check is re-tested a few seconds later and must fail from at least two locations, so a single blip stays quiet.

  4. 4

    Choose alerts

    Route failures and recoveries to email, Slack, Teams, PagerDuty and more.

Stop guessing whether the server is really up

Add your first host and watch it answer in real time.

What a single ping check actually does

Every cycle, PulseStack attempts a TCP connection to the host and port you chose. If the handshake completes, the host is reachable and we record the response time. If it fails or times out, the check is re-tested a few seconds later, and the monitor is marked down when at least two locations fail.

  • ✓Reachability confirmed by a real TCP connection, not a guess
  • ✓Response time captured for every successful check
  • ✓Failed checks re-tested before anything is marked down
  • ✓Checks run from multiple locations to filter out local noise
pulsestack - tcp ping
> connect db-primary.example.com:5432
  reachable   response 12 ms   ok
> connect db-primary.example.com:5432
  reachable   response 11 ms   ok
> connect db-primary.example.com:5432
  timeout     re-testing       warn
> connect db-primary.example.com:5432
  timeout     2 of 3 locations DOWN
  alert -> email, slack, pagerduty
> connect db-primary.example.com:5432
  reachable   response 13 ms   RECOVERED
  alert -> recovery notice sent

Everything included with ping monitoring

One monitor type, the full PulseStack toolkit around it. No feature gate on the essentials.

✓Reachability and response time tracking
✓Automatic re-test of failed checks
✓Failure and recovery alerts
✓Checks from multiple locations
✓Maintenance windows to mute planned work
✓Public status pages
✓Incident history and timeline
✓Eight native alert channels
✓Custom check intervals per monitor

Ping is one of nine monitor types

Mix and match everything under one login, including SSL certificate, DNS record and domain expiry monitors. Ping proves the box is reachable, the rest prove the services on top of it are healthy.

TCP Ping

Confirm a host accepts TCP connections and measure connection time

HTTP

Watch status codes and response time on any URL

Keyword

Alert when text appears or vanishes from a page

Port

Check a specific service port stays open

API

Check endpoints with your own method, headers and body

Heartbeat

Catch cron jobs and workers that fail silently

Ping, HTTP or heartbeat: which check do you need?

These check different things. Most teams run more than one. Here is the honest breakdown so you pick the right tool per job.

QuestionTCP PingHTTPHeartbeat
Confirms the host is reachableYesIndirectlyNo
Measures response timeYesYesNo
Checks a web page or API respondsNoYesNo
Reads status codes or contentNoYesNo
Catches a job that never ranNoNoYes
Needs anything on your serverNoNoA ping in

Who leans on ping monitoring

Infrastructure teams

Keep an eye on database hosts, cache nodes and internal services that never serve a web page but still bring the app down when they vanish.

Agencies and MSPs

Watch a fleet of client servers from one account, with public status pages and per-client alerting that keeps everyone informed.

Solo developers

Prove your VPS or side-project box is still up without paying for a heavyweight platform. Starter covers 50 monitors for £9 a month.

One host or a hundred, same setup

Scale from a single box to 2,000 monitors as you grow.

Get told the way your team already works

Alerts fire on failure, once confirmed from at least two locations, and again on recovery. Eight native channels, no plugins.

EmailSMSSlackMicrosoft TeamsDiscordPagerDutyTelegramWebhooks

SMS alerts are included on Team and Enterprise.

Ping monitoring questions

What is ping monitoring in PulseStack™?+

PulseStack™ ping monitors check that a host accepts a TCP connection on the port you choose (port 80 unless you set another) and record how long the connection takes. They run from London, New York and Sydney. We use TCP rather than ICMP because many networks and cloud firewalls block ICMP echo requests while still serving traffic normally, so a TCP connection is a more dependable test that a service is reachable.

How is ping monitoring different from HTTP monitoring?+

A ping check confirms that a host is reachable and accepting connections on a port. An HTTP check goes further: it requests a page and checks the response status. A server can accept connections while its web application is failing, so most teams use HTTP checks for websites and APIs, and ping checks for other services such as mail, database or game servers.

Does PulseStack™ measure packet loss or jitter?+

No. Each ping check is a single TCP connection that either succeeds or fails, and the time it took is recorded. The monitor's chart shows connection times from each location, but PulseStack™ does not calculate packet loss or jitter.

Can I monitor internal network devices with PulseStack™?+

PulseStack™ can only reach hosts that accept connections from the public internet. Devices behind a firewall, such as office routers, NAS boxes or internal servers, would need to be reachable from outside your network. Checks run from London, New York and Sydney, which suits production servers, cloud infrastructure and other public-facing services.

How often can ping checks run?+

Ping monitors are available from the Starter plan. They run every 60 seconds on Starter and every 30 seconds on Pro, Team and Enterprise, from each of the three locations. The free plan covers HTTP monitors at 5-minute intervals.

What connection times should I expect?+

It depends on distance. A server in the same region usually connects in tens of milliseconds, while a connection from another continent commonly takes 150 to 300 milliseconds. Watch the chart for each location to learn your baseline, so you can spot when connections start taking longer than usual.

Does multi-location ping help reduce false alarms?+

Yes. A monitor is only marked down when at least two of the three locations fail, so a network blip near one location does not page you. A failed check is also re-tested a few seconds later before it counts.

Can I monitor both IPv4 and IPv6 addresses?+

You can enter an IPv4 address, an IPv6 address or a hostname. Hostnames are resolved by DNS at each check.

What alert channels are available for ping monitoring?+

All 8 native alert channels work with ping monitors: email, SMS, Slack, Discord, Microsoft Teams, Telegram, PagerDuty and webhooks, and Zapier and Google Chat connect through webhooks. You can choose different channels for each monitor, and PulseStack™ also tells you when a host recovers.

Put a watch on every host that matters

Ping monitoring starts on the Starter plan at £9 a month with 60-second checks, or 30-second checks on Pro, Team and Enterprise. Try it with a 14-day trial.

14-day trial. Cancel anytime.