For support and customer teams
PulseStack watches your sites, APIs and services around the clock and alerts your desk the moment something breaks. A public status page deflects duplicate tickets, and incident history keeps everyone on the same page.
Free plan, no card required. Paid plans from 9 pounds per month.
Detected 00:00:12 · alert sent to #support before first ticket
Customers see the update. Duplicate tickets drop.
Fastest check interval, Pro and above
Alert channels including Slack and Teams
Monitor types across your stack
Checks from multiple locations
The worst way to learn something is broken is a queue full of angry tickets. By then the damage is done and your team is on the back foot.
Without monitoring, the first signal is a customer complaint. Every minute of that gap is lost trust and a growing queue.
When there is nowhere to check, everyone opens a ticket. Your team burns the outage answering duplicates instead of fixing anything.
After the fact, nobody agrees on when it started, what happened or when it cleared. Reviews stall without a record.
Checks run as often as every 30 seconds from multiple locations across your endpoints.
A second location confirms the failure, ruling out brief blips so alerts mean something.
The whole team sees it at once in Slack, Teams or any of eight channels.
Post an update on your status page and let subscribers and readers self-serve.
Give customers a single, honest place to check. When an incident is open and visible, most people read the update instead of opening yet another ticket. That is deflection you can see.
Update · 00:04
We are investigating slow checkout responses. Next update in 15 minutes.
Nine monitor types, including SSL certificate monitoring, cover the endpoints your support desk gets asked about.
Page and endpoint availability with custom headers.
Confirm the right text is present, not an error page.
Reachability at the network level.
A specific service port is open and answering.
Authenticated endpoints with custom headers.
Background jobs and cron report in on schedule.
Records resolve as they should.
No surprise lapse taking the whole site down.
Send outages to your shared support channel so the whole team reacts together. Alerts fire on failure and again on recovery.
SMS alerts are included on Team and Enterprise plans.
An overnight deploy broke checkout. PulseStack flagged it at the first failed check and posted to the status page before the queue filled.
A third-party dependency started returning errors behind a 200 response. A Keyword monitor caught the wrong text and alerted the desk.
A maintenance window kept the status page honest during a scheduled upgrade, so nobody mistook expected downtime for an incident.
PulseStack runs continuous checks from multiple locations and confirms a failure before alerting, so your team is notified through channels like Slack, Microsoft Teams or email before the first ticket arrives. Pro, Team and Enterprise checks run as often as every 30 seconds.
Yes. A public status page shows customers what is affected and posts status updates as the situation changes, so people can self-serve the answer instead of opening another ticket. Paid plans add custom domain and branding, password protection, and subscribers on Pro and above.
PulseStack supports eight native alert channels: email, SMS, Slack, Telegram, Microsoft Teams, Discord, PagerDuty and webhooks, and Zapier connects through webhooks. SMS alerts are included on the Team and Enterprise plans.
Yes. Incident detection and history are built in. Incidents and status updates are logged, giving support a clear timeline for post-incident reviews and customer follow-up. Auto-resolved incidents are kept for 7 days and check history for 30 days.
PulseStack has nine monitor types - HTTP, Keyword, TCP Ping, Port, API, Heartbeat, SSL certificate, DNS record and domain expiry - so you can watch websites, APIs, background jobs, certificates and domains from one place.
The Free plan covers 5 monitors with email alerts and needs no card. Every paid plan, starting at GBP 9 per month, includes a 14-day free trial, and annual billing saves 20 percent.
Start free, connect your team channel and publish a status page in one sitting. Paid plans from 9 pounds per month, with 20 percent off annual and a 14-day free trial with no card needed.